To protect your personal information, we collect your password on a separate page. If you require login assistance please email helpdesk@sapphire-health.com. Tue Dec 23 2025 06:06:19 GMT-0800 (Pacific Standard Time) To protect your personal information, we collect your password on a separate page. If you require login assistance please email helpdesk@sapphire-health.com. Tue Dec 23 2025 13:49:09 GMT-0800 (Pacific Standard Time) Sapphire Customer Support Procedure If your concern cannot be resolved by your facility Power User (s), please utilize Sapphire’s Online Help Desk at helpdesk@sapphire-health.com or call the Phone Support Line at 877.532.2345 x1025 Hours of Operation Monday – Friday, excluding weekends and holidays 8:00 am – 9:00 pm ET Account Registration Signing into Sapphire for the first time or after your account has been reset. To protect your personal information, we collect your password on a separate page. The Sapphire user that is requesting authorization for a prescriber to perform EPCS must verify that the prescriber is in good standing with the DEA prior to sending the request to a provider for approval. Originally created to fulfill the needs of correctional customers in both small jails and large DOC systems, the Sapphire eMAR has evolved into the most robust eMAR available in the corrections market. Account Registration Signing into Sapphire for the first time or after your account has been reset. Account Registration Signing into Sapphire for the first time or after your account has been reset. All information disclosed shall remain SAPPHIRE’S property and that USER agrees that SAPPHIRE is entitled to seek injunctive or other equitable relief without the necessity of posting bond, cash or otherwise.